Frequently Asked Questions

How do I backup my Linux server using IBackup?

You can backup your Linux servers using IBackup scripts package, which is a bundle of perl scripts. To perform all your IBackup operations, download the scripts and follow the instructions provided in the readme.txt file.

Can I schedule backups from my Linux server?

Yes, you can schedule backups using scheduler.pl script.

My scheduled jobs are not running. What should I do?

IBackup cron service should be running for all scheduled jobs to work.

To verify status of the cron service,

1. Run the 'account_setting.pl' script and verify whether the 'IBackup cron service' is running.
2. If the service is not running, select the ‘Edit your account details’ option.
3. Select 'Start/Restart IBackup cron service' option and follow the instructions to start the IBackup cron service

Is there any preliminary setting that needs to be done before I start my backup?

Yes, before starting your backup, ensure that you have provided appropriate permissions (executable permission) to the IBackup scripts.

When I restore data, the permissions and owner/group information is different from source. Why?

IBackup stores your data with a fixed owner/group and set of permissions that may be different from the original set of owner/group and permissions. After you restore data, ensure that the permissions and ownership information is modified appropriately.

Is there any simple way to backup MySQL database?

Follow the below steps to backup your MySQL database easily:

1. Create MySQL database dump file using the following command:
   $mysqldump sample_database > /usr/local/mysql_sample_database
   
   
2. Backup the database dump file using Backup scripts.

Why can't I see the 'Backup type' for my IBackup account?

For some IBackup accounts, users may be unable to see the 'Backup type' because the default backup type for these accounts is set as 'Mirror'.

How can I exclude files/folders from the backup set?

To exclude files/folders from the backup set,

1. Run edit_supported_files.pl script.
2. Select the option 'Edit Your Full Path Exclude List'. The 'FullExcludeList.txt' file will open in a text editor.
3. Add full absolute path of the files/folders that you wish to exclude. Enter each item in a new line.
4. Save and exit.

Example:
Your Backupset contains /home/Documents and if you want to exclude /home/Documents/temp, write this folder path ie: /home/Documents/temp in FullExcludeList file.

Can I exclude files/folders based on partial file/folder names?

Yes, you can exclude files/folders from backup set based on partial file/folder names.

1. To exclude files/folders based on partial file/folder names,
2. Run edit_supported_files.pl script.
3. Select the option 'Edit Your Partial Path Exclude List'. The 'PartialExcludeList.txt' file will open in a text editor.
4. Add the partial name of the files/folders that you wish to exclude. Enter each item in a new line.
5. Save and exit.

Example:
Your Backupset contains /home/Documents and if you want to exclude all the pst files from this folder like /home/Documents/designtutorials.pst, /home/Documents/new.pst, /home/Documents/James/tutorials.pst etc then write "pst" in PartialExcludeList file.

How can I exclude files/folders based on regex pattern?

To exclude files/folders based on regex pattern,

1. Run edit_supported_files.pl script.
2. Select the option 'Edit Your Regex Exclude List'. The 'RegexExcludeList.txt' file will open in a text editor.
3. Add the regex pattern of the files/folders that you wish to exclude. Enter each item in a new line.
4. Save and exit.

Example:
Your Backupset contains /home/Folder01 , /home/Folder02, /home/FolderA, /home/FolderB. If you want to exclude all folders/files that contains numeric values in name ie: /home/Folder01, /home/Folder02 then write \d+ in RegexExcludeList file.

I am getting 'unable to find compatible binary' error during account setting script execution. How do I configure my account?

To configure your account,

1. Download the zip file from the links below, based on machine architecture.
2. Run Account_Setting.pl <full path of the downloaded zip file>
   e.g Account_Setting.pl '/home/user/Downloads/IBackup_Linux_64.zip'
   
   
3. Follow the instructions provided to complete the configuration process.

How can I update IBackup scripts manually to newer version, if 'check_for_update.pl' is unable to update?

To update IBackup scripts manually to a newer version,

1. Download the latest IBackup scripts package from IBackup website.
   
   
2. Run check_for_update.pl <full path of the downloaded package>
   e.g. check_for_update.pl '/home/user/Downloads/IBackup_for_Linux.zip'
   
   
3. Follow the instructions provided to complete the update process.

How do I uninstall IBackup scripts package?

Uninstalling the script package from your system will leave the files/folders of your system liable to digital disasters.

To uninstall the script bundle, run the below command and follow the instructions.
$./Uninstall_Script.pl

This script will automatically remove all package script files and other dependency files. It will also cleanup the scheduled backup/restore jobs if any.

What is Archive Cleanup?

Archive Cleanup compares the files of your local storage, selected for backup, with the files in your IBackup online backup account. It then deletes the files present in your account but not on your local machine. This feature thus helps you to free up space in your online backup account.

When you try to set periodic archive cleanup, you can change the number of days after which you would like to run archive cleanup and the percentage of the total number of files to be considered for deletion. This percentage-based control helps to avoid large-scale deletion of files in your account.

My local Express drive is not listed for selection. How can I get it listed?

The Express drive must be mounted on your Linux machine to get listed on the dashboard. If the connected device is not listed, then you need to manually enter a mount path to use the Express Backup.