Frequently Asked Questions

The 'Locking/Unlocking' feature enables real-time communication between collaborative users, letting the other know if a file has been reserved for modification. This helps in avoiding mistaken overwriting of a file by the shared users.

IBackup's Web-Manager also provides a 'soft' Lock/Unlock option. This implies that an indicator displays the 'Lock/Unlock' status only for the purpose of information. It does not stop a user from deleting/modifying a locked file.

To use the locking or unlocking feature, the account has to be 'Locking Enabled'. To enable locking for your account

1. Click 'Preferences' under 'Account Maintenance' after you login.
2. Select the option 'Enable file/folder locking/unlocking'.

To lock a particular file/folder, select it and click the 'Lock File/Folder' link in the File/Folder section of Web-Manager.

If you are using WebFolders within a browser session, and if you are using a Microsoft Office Application such as Word, Excel or PowerPoint, the application places automatic locks on the file till it is saved.

While generating the share links, select the 'Locking Enabled' option so that this file(s)/folder(s) status is visible to others (who are using the share links). Based on the access rights, they can view and/or modify this status.