Frequently Asked Questions

Yes they are. While the http://www.ibackup.com page may be insecure, the username and password parameters entered as passed in secure mode and rest of the browser operations once you login are in secure mode.

While it is not necessary, you can go to https://www.ibackup.com to insure that you are already on the encrypted page before you login.

Web-Manager is a web browser based application for backup and retrieval of data from your online storage account IBackup.

By default after you login to IBackup, you will be taken to Web-Manager. Web-Manager is extremely simple to use and you can store, restore and share files and folders by simply selecting them by using the checkboxes provided and clicking on the desired operation on the toolbar.

Web-Manager also sports account management functions for your IBackup account.

Click the link to view an interactive demo of Web-Manager.

Using Web-Manager you can create new folders, upload files, move, rename, delete and search files in your online backup/storage. You can send shareable links to your friends and colleagues from Web-Manager. You can also view your image files stored in IBackup in Thumbnails form for easy navigation.

To upload files, click on Upload icon. Select the files from your computer using the Browse option and then click on Upload button.

Simply navigate into a folder by clicking on it. Click on the Upload icon and choose the file(s) to upload.

To download files, simply click on the file name and you will be asked to either save it to your computer or open it directly in the associated application like Microsoft Word in case of a Word document. To browse a folder, simply click on the folder name.

To delete files, check the files/folders and click on the option Delete. This will delete the checked files/folders.

You can select and change the timezone by clicking on date/time and choosing the desired time zone in preferences. For Web-Manager, by default the time is displayed in PST for the backed up files.

You can search for files using Web-Manager by simply clicking on Search and submitting a search parameter like the file name. This feature is handy when you have a lot of data stored in IBackup.

Login to your account via browser based Web-Manager. Click on the Upgrade Account button in the account maintenance section or click on My Profile where you will find a link Upgrade Account. Clicking on this will lead you to the necessary steps for account upgradation.

You can create a sub-account from Web-Manager for a specific folder deep within
your main account by simply navigating to that folder and clicking on Sub Accounts.

If you wish to add more Sub-Accounts to your existing plan, click the 'Add/Remove Sub-Accounts' link on the Sub-Accounts page. You can add up to a maximum of 100 additional Sub-Accounts and are charged at the rate USD 5 per Sub-Account/per month. The charges are applicable from the first of the next month. This feature is not available for free trial users.

You can also remove the Sub-Account(s). However, you cannot remove Sub-Accounts that come by default with your Plan Type.

The Media Gallery in Web-Manager displays all the video files, audio files and image files you have in your IBackup account. If you have video, audio or image files in a folder, Web-Manager automatically senses the presence of these files and displays the Media Gallery option under File/Folder, after you login to your IBackup account.

Click on the Media Gallery link to view thumbnails of all the video, audio and image files. To view a slideshow of the images, click on any image and then click on the view slideshow icon at the top of the page. To listen to any audio file or to view a video file, simply click on the file and it will immediately start streaming.

With copy-n-paste, selected files/folders can be copied from source to the desired destination.

Using cut-n-paste selected files/folders are actually moved from source to desired destination. In other words you can move files/folders using this feature.

You can quickly access your frequently used folders by adding them to Shortcuts list. This feature is more helpful when you have a large directory structure and the folders are under this structure. Please note that you can add only the folders to Shortcuts and not files.

Select the folders you want to add to shortcuts and click on the Add to Shortcuts link under Shortcuts section.

To delete Shortcuts, click on the Delete Shortcuts link under the Shortcuts section, select the folders to be deleted and click Delete button to remove it from the Shortcuts list.

This could happen if you have removed or renamed the folder which was added to shortcuts previously.

To upload/download a folder from the Web-Manager, please click on the Upload/download Folder icon after a successful login. In the next page, please click on the Login to WebFolders button. Now, you have to key in your IBackup username and password to access your folders in the WebFolders.

From your WebFolders, you may upload/download the required folders.