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Contact us for sales and billing.
Chat with us and feel free to send your queries. We endeavor to provide the highest satisfaction to our customers.
Live Chat and Email Support is available for you on a 24x7x365 basis. |
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1-800-949-3555 ext 114 From within USA Monday to Friday, 6-00 AM to 8-00 PM PST
1-818-594-5972 ext 114 From outside USA
If you are unable to reach us for any reason, contact the Technical Support Line for Sales/Billing Support. You can also use the form given below for sending your billing queries.
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1-800-949-3555 ext 117 From within USA Monday to Friday, 6-00 AM to 8-00 PM PST
1-818-594-5972 ext 117 From outside USA
If you are unable to reach us for any reason, mail the Technical Support Form with your details. Our Technical Support Team will contact you as early as possible. |
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Use the 'Send Error Report' feature built-in with the IBackup Professional interface to report any application related issues. This report mechanism provides the IBackup Professional support team with all the necessary details such as your system environment etc. that assists us in responding to you quickly. This feature is available on the IBackup Professional tray icon. To activate this, right click on the tray icon  and click on Send Error Report. In case the tray icon is not active on the tray, you simply need to goto the Start > Programs > Startup > IBProf Monitor.
This 'Send Error Report' mechanism automatically captures essential information of your IBackup Professional username etc. Enter the remaining details such as email id, details on the issue itself etc. and send this across to us. Ensure that you have checked the option that says "Attach log/trace files".
We will respond to your request via email as soon as possible. Email support is available for most part of 24x7 at support@ibackup.com. Live chat is also just a click away. |
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