How do I create a backup list to backup?

Once you login to IBackup Professional with your username and password, IBackup Professional client will display two control tabs namely ‘Backup’ and ‘Restore’. Go to the Backup tab and simply check mark the files/folders you wish to backup. You may view the selected files/folders in the 'Contents of my backupset' panel.

How do I edit a backup list?

You can edit the backup list by selecting/deselecting file(s)/folder(s)/drive(s) from ‘My Selection’ available under ‘Backup’ tab. File(s)/folder(s)/drive(s) can be added and removed to the existing backup list by selecting and deselecting the required item. Selected backup folders/drives can be viewed in the 'contents of my backupset' panel.
How do I perform an interactive backup?

Select the required file(s)/folder(s)/drive(s) for backup, click on the ‘Backup Now’ button to start the backup process in an interactive mode.

How do I perform a scheduled backup?

Select the required file(s)/folder(s)/drive(s) for backup, click ‘Schedule Backup’ button to perform scheduled backup for the desired date/time.

You may schedule the Backup in the following ways:

‘Use Recommended Backup Time’ option enables faster backups at off peak hours.
‘Use Custom Backup Time’ option allows users to schedule backup for a future date and time.
‘Start the Backup immediately’ option allows the user to take the backup immediately with the frequency ‘Once’. The backup jobs will start in few minutes

Select 'Frequency' from the drop-down box

Email notification: The user will receive a mail about the status of the scheduled backup.

Desktop notification: When the Desktop notification is checked, the user will be notified on desktop after completion of scheduled backup.

‘Send log extract’ and ‘Mail to’ options are enabled if ‘Notify on failure’ or ‘Notify always’ is selected.

Click ‘OK’ button to schedule the backup for future date and time.

Can I backup open files with IBackup Professional?

Yes. You can backup open files using the Open file Backup feature available with IBackup Professional version 2.0.0 or higher. This feature is available only for Windows XP and Windows 2003 servers. The most common open files that can be backed up by using the Open file Backup feature are Outlook files (.pst), QuickBooks, Quicken, ACT, MS-Money, MS-Word, MS-Excel, MS-Access, MS FoxPro etc.

To use this feature, select the option `Enable Open file Backup (available only for Windows XP and Windows 2003)’ in the General tab under the 'Tools ->Preferences' menu bar option of IBackup Professional. Also, ensure that the selected temporary location on the local computer for Open file Backup has sufficient free space to hold the open files during backup.

How can I disable the Open file Backup feature?

To disable the Open file Backup feature, from main screen go to Tools->Preferences menu bar and uncheck the ‘Enable Open file Backup (available only for Windows XP and Windows 2003)’ option.

I am not able to open my Outlook email client during the backup of my Outlook pst files. I get an error that indicates the file may be in use, Why?

For Windows XP and Windows 2003 server machines, the above issue should not arise. However, for other Windows OS, the IBackup Professional agent might lock your outlook email client to perform a successful backup of your outlook open files.

Close your MS Outlook email client before initiating a backup operation for all Windows OS other than Windows XP and Windows 2003 server where open file backup is supported.

How do I perform the backup of the mapped drives that I have selected for backup using IBackup Professional ?

For majority of users, backing up of data on mapped drives is no different from backing up of data on local disks. For this you need to review the following guidelines:

The Mapped drive you have created would be available under the 'Backup' tab pane view of the IBackup Professional client application.

Here, you need to check the required files/ folders to be backed up from the mapped drive.

Then, select the 'Mapped Drive Setup' option from 'Option' menu and the following Mapped Drive Setup screen appears

Enter the username/password for the mapped drive that you have selected.

Press ‘Save’ button to save the settings.

Schedule the backup job.
Does IBackup Professional perform scheduled backup of jobs during log off mode?

Yes, the IBackup Professional application performs schedule backup of jobs even when your computer is in logged off state. This stands true for mapped drives also.