IBackup - online backup and online storage Support

Frequently Asked Questions


 
  Subscription Plans

What are the plans offered by IBackup and how much do they cost?
IBackup subscription plans and their associated features
How do I upgrade from a monthly to an annual plan?
I want to upgrade my plan. Do I just pay the difference for this month?
Where can I get more information on IBackup subscription?
What are Enhanced Backup Plans?
What is the ideal solution for online backups of huge initial backup sizes, say 100 Gigabytes of data?
 



















   
  What are the plans offered by IBackup and how much do they cost?
 

IBackup currently offers the subscription plans listed below.

You can also opt for yearly subscriptions online, which carry a 10% to 16% discount, compared to monthly plans.

 
Economy Plans
 

Designed to provide large amounts of usable storage space at a minimal price. Supports online storage, sharing, collaboration and backup.

 
Usable Storage Space Snapshots*
Monthly Rate Yearly Rate Sub-Accounts
10GB USD 9.95 USD 99.50 On Demand+
20GB USD 19.95 USD 199.50 On Demand+
50GB USD 49.95 USD 499.50 On Demand+
100GB USD 99.95 USD 999.50 On Demand+
200GB USD 199.95 USD 1999.50 On Demand+
300GB USD 299.95 USD 2999.50 On Demand+

   
 
Enhanced Backup Plans

 

Designed to allow efficient backup and restore process of desktops, laptops and servers. Support Snapshots for historical view of data. There is no support for FTP.

 
Usable Storage Space

Snapshots*

Monthly Rate Yearly Rate Sub Accounts
15GB USD 14.95 USD 149.50 On Demand+
35GB USD 34.95 USD 349.50 On Demand+
100GB USD 99.95 USD 999.50 On Demand+
175GB USD 199.95 USD 1999.50 5
350GB USD 399.95 USD 3999.50 10
1000GB USD 599.95 USD 5999.50 10
   
 
Workgroup Plans

 

These plans are designed for online storage, collaboration, sharing and backup for small businesses. They support Snapshots for historical view. The Sub-Accounts are like 'Seats' and are in addition to the main Administrator Account.

 
Usable Storage Space Snapshots*
Monthly Rate Yearly Rate Sub Accounts
10GB USD 20 USD 216 3
20GB USD 30 USD 324 5
50GB USD 75 USD 750 25
100GB USD 150 USD 1500 50
200GB USD 300 USD 3000 100
   
 
On Demand Storage and Sub-Accounts

 

+IBackup now offers on-demand storage and Sub-Accounts for all accounts. If your usage exceeds the storage plan that you have opted for, there is no compulsion to upgrade to the next higher plan. You are charged USD 2 per GB/month for over usage. You can add Sub-Accounts to any plan at just USD 5/Sub-Account/month.

*Snapshots allow for historical read-only view of data for upto 10** days. The additional storage requirements for Snapshots have no bearing on your usable storage space.

** Available daily Snapshots have been set to 10. This may change without notice.

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IBackup subscription plans and their associated features

 
 IBackup Plans/ Features Economy
Plans
Enhanced Backup
Plans
Workgroup Subscription Plans
IBackup for Windows
IBackup Drive
Sub-Accounts On Demand On Demand
Web-Manager
WebFolders
Snapshots
Sharing and Collaboration
SQL, Exchange, Oracle Server Backup NA
IBackup for Mac
IBackup Drive for Mac
IBackup for Linux

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  How do I upgrade from a monthly to an annual plan?
 

Login to your account, click the 'Upgrade Account' button. Choose the plan to which you want to upgrade and click 'Purchase' to complete the process.

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  I want to upgrade my plan. Do I just pay the difference for this month?
 

You are required to pay the difference between the plans on a pro-rated basis.

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  Where can I get more information on IBackup subscription?
 

To learn more about IBackup subscription plans, click IBackup Subscription FAQ

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  What are Enhanced Backup Plans?
 

The Enhanced Backup Plans are designed for online backups of desktops and servers. Features include support for IBackup for Windows, Snapshots to view previously stored data, browser access for Account Management, Online Backups for Linux, WebFolders and IBackup Drive. However, they do not have FTP access, Sub-Accounts and Sharing features.

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  What is the ideal solution for online backups of huge initial backup sizes, say 100 Gigabytes of data?
 

With the growing need for online backup with initial sizes in 100s of gigabytes, IBackup provides for a faster initial backup solution via the physical transfer of data to a temporary storage device, shipped by IBackup to you. IBackup typically uses Snapserver 4500 for this purpose. You just need to copy data onto the Snapserver and ship it back.

Once your data is transferred from the Snapservers to IBackup’s primary storage devices, you can continue incremental backups through the online backup process. This provides an efficient means to establish online backups for datasets with sizes of over 100 GB.

The Snapservers are pre-configured with RAID 5 storage of upto 850 GB and DHCP. If you have DHCP servers on the LAN, simply hook up one of the Snapserver ports to the LAN and copy the data. If not, configure the Snapserver networking details to suit the network. IBackup personnel would provide necessary authentication information to configure the Snapserver. You need to ensure that appropriate packing material is used for proper handling of the device during shipment.

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