1. The Rapid Serve program is a free service for IBackup customers with 500 GB or larger accounts. Rapid Serve hard drives are available on a first-come-first-serve basis, and while supplies are available.

2. Hard drives owned, maintained and used for the IBackup Rapid Serve service are securely erased according to the DOD 5220.22-M(E) standard before being re-used.

3. Once your Rapid Serve is received by our office it typically takes 5 to10 business days to transfer the data to your account. Occasionally, it may take take longer than 10 days due to high volume. For restore orders, it will take 2 to 5 business days for data to be transferred to a hard drive and shipped to you.

4. Hard Drive Liability

1. You accept full liability for the Rapid Serve hard drive, its components and accessories while in your possession. Do notify IBackup in case of technical issues.
2. If the hard drive is not returned at least four (4) weeks from the date it is received IBackup will charge a $200.00 replacement fee to the account.