Support

For Sales and Billing Support:

1-800-949-3555 ext 114 ( Monday thru Friday, 6-00 AM to 6-00 PM PST ) from within USA or 1-818-594-5972 ext 114 from outside USA. You may also use the form below to send us your billing inquiries, or use the Live Chat Support (Available for most part of 24 x 7). If you are unable to reach this line for any reason, try the Technical Support Line for sales/billing support.

For Technical Support:

1-800-949-3555 ext 117 (Monday thru Friday, 6-00 AM to 6-00 PM PST) from within USA or 1-818-594-5972 ext 117 from outside USA , or complete the form below. You may also use the Live Chat Support ( Available for most part of 24 x 7). Email support is available for most part of 24 x 7. If you are unable to reach this line for any reason, try the Sales and Billing Support Line for technical support.

Technical Support Request/Feedback Form
Email address	IBackup Username
First Name	Last Name
Operating System	Browser
Select Microsoft Windows Vista Microsoft Windows Vista Beta Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows 2000 Server Microsoft Windows 2003 Server Microsoft Windows Millennium Edition Microsoft Windows NT Microsoft Windows 98 Microsoft Windows 95 Linux [Redhat, Debian etc.] Mac OS X 10.4 Mac OS Earlier Version Palm OS UNIX [SUN, HP, IBM etc.] Other	Select Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 6.0 Microsoft Internet Explorer 5.5 Microsoft Internet Explorer 5.0 Microsoft Internet Explorer 4.0 Mozilla Firefox Netscape Navigator Palm PDA WAP Enabled Phone Other
Connection Type
Select Directly [No Proxy Server] Through a Proxy Server Not Sure	.
IBackup Program Used
Select IBackup for Windows 9.5.5 IBackup for Windows Earlier Version [specify in the description section] IBackup for Mac Version 1.1.5 IBackup Drive Version 9.7.6 IBackup Drive Earlier Version [specify in the description section] Billing Questions Web-Manager Advanced Backup Utility Rapid Serve Plugin IBackup Drive for Mac Handheld Devices [specify in the description section] FTP Client [specify in the description section] Other
Contact Phone Number
If we cannot answer your technical questions by E-mail, a technical support person may contact you by phone to assist you.
Description of the Problem/Questions/Comments