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Support

For Sales and Billing Support:

1-800-949-3555 ext 114 ( Monday thru Friday, 6-00 AM to 6-00 PM PST ) from within USA or 1-818-594-5972 ext 114 from outside USA. You may also use the form below to send us your billing inquiries, or use the Live Chat Support (Available for most part of 24 x 7). If you are unable to reach this line for any reason, try the Technical Support Line for sales/billing support.

For Technical Support:

1-800-949-3555 ext 117 (Monday thru Friday, 6-00 AM to 6-00 PM PST) from within USA or 1-818-594-5972 ext 117 from outside USA , or complete the form below. You may also use the Live Chat Support ( Available for most part of 24 x 7). Email support is available for most part of 24 x 7. If you are unable to reach this line for any reason, try the Sales and Billing Support Line for technical support.


Technical Support Request/Feedback Form
Email address IBackup Username
First Name Last Name

Operating System

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Connection Type  
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IBackup Program Used  
Contact Phone Number

If we cannot answer your technical questions by E-mail, a technical support person may contact you by phone to assist you.
Description of the Problem/Questions/Comments
 
Resources
Support


Email Us

If you have screenshots or other log files describing the problem, send them to our Tech support team at support@ibackup.com