IBackup for Windows provides an easy, secure and reliable way to backup the MS Exchange Server databases to your IBackup account using advanced API technology.

Please visit MS Exchange Server page for more details.

No, You do not need to stop the MS Exchange Server service while taking a backup. IBackup for Windows is designed to perform an online backup of the MS Exchange Server database without interrupting running MS Exchange Server services.

After a successful completion of MS Exchange Server backup, I can view a folder ‘IBackupExchBackupset’ in my IBackup account. What is it?

‘IBackupExchBackupset’ is the Exchange Backup folder, which is created during IBackup for Windows MS Exchange Server Backup operation. All your MS Exchange Server backup data will be stored in this folder.

No, It is not recommended to add/modify the files in the Exchange Backup folder 'IBackupExchBackupset'. Please note that the modification of files in this folder will affect your MS Exchange Server restore operations.

What are the MS Exchange Server versions that the IBackup for Windows Exchange Server Backup application supports to backup/restore database files?

Currently IBackup for Windows supports backup of ‘MS Exchange Server 2003’ and ‘MS Exchange Server 2000 with ‘Service Pack 3’.

How secure is the data transfered while backup/ restore using IBackup for Windows MS Exchange Server Backup?

IBackup for Windows by default transfers the data in an encrypted format using Industry standard 128-bit SSL encryption.

Yes, You can edit the MS Exchange Server scheduled backups using IBackup for Windows ‘Schedule Manager’ option. Select the option 'Schedule Manager' > 'Backup Scheduler' from the IBackup for Windows main tool bar.

Select the backup job named 'IBExchangeServerBkset' and click on the ‘Edit’ icon available on the ‘Backup Scheduler’ screen.

Note: Please note that at any given point of time, the user would be able to maintain one backup job named 'IBExchangeServerBkset'. It implies that, when the user tries to schedule multiple MS Exchange Server backup jobs with different content, the ‘IBackup for Windows Exchange Server Backup’ job will consider only the last created Backup set. The latest Backup set will overwrite the previously created Backup set.

No, You cannot select a shared or mapped drive as the destination for your MS Exchange Server backup.

Can I remove the Exchange Backup folder ‘IBackupExchBackupset’ from my ‘Local Computer’ after the completion of MS Exchange Server backup to my IBackup account?

Yes, You can remove the Exchange Backup folder ’IBackupExchBackupset’ from your ‘Local Computer’ after successful completion of the MS Exchange Server backup to your IBackup account.

Are there any special settings user should be aware of while running IBackup for Windows Exchange Server restore?

Note: It is highly recommended that technically qualified persons perform the MS Exchange Server restore operation. Wrong or incorrect usage of this Exchange Server restore operation can result in irreversible damage to your Exchange Server files.

The following mandatory steps have to be performed before initiating the MS Exchange Server Restore operation.

Step 1: Start the MS Exchange System Manager from Start > Programs > Microsoft Exchange > System Manager.

Step 2: Right click on the ‘Public Folder’ store/ ‘Mailbox’ stores that you need to restore and choose the ‘Dismount Store’ option.

Step 3: Right click on the ‘Public Folder’ store/ Mailbox’ stores and choose the ‘Properties’ option.

Step 4: Select the 'Database' tab from 'Properties' and then enable the option 'This database can be overwritten by a restore'. Now, click 'Apply' followed by the 'OK' button to confirm the operation.

Perform the steps 3 and 4 above for all the databases that need to be restored.

Note: Once the above mentioned steps have been performed, it is recommended to close the ‘MS Exchange System Manager’ before initiating the restore operation.

Please note that the restore operation will overwrite the existing databases on the MS Exchange Server.

We strongly recommend you to take offline backup of MS Exchange Server databases that you need to restore before initiating the restore operation.

You can restore data from your IBackup account to MS Exchange Server using IBackup for Windows ‘Exchange Server Restore’ option. Please visit MS Exchange Restore page for steps involved.

You may achieve this by performing the following steps:

Step 1: Start the MS Exchange System Manager from Start > Programs > Microsoft Exchange > System Manager.

Please note that even if you have to restore a single user mails, you must restore the complete ‘Mailbox’ store (Database), which is associated to that particular user. For example: If you have to restore a particular user mails which is stored in ‘First Storage Group/Mailbox Store’ then the complete ‘Mailbox’ store has to be restored.

Step 2: Right click on the ‘Mailbox’ store that you need to restore and choose the ‘Dismount Store’ option.

Step 3: Right click on the ‘Mailbox’ stores and choose the ‘Properties’ option.

Step 4: Select the 'Database' tab from 'Properties' and then enable the option 'This database can be overwritten by a restore'. Now, click 'Apply' followed by the 'OK' button to confirm the operation.

Once the above mentioned steps have been performed, it is recommended to close the ‘ MS Exchange System Manager’ before initiating the restore operation.

Step 5: Login into the ‘IBackup for Windows’ application, and choose the option from the main menu item: Backup-Restore > Exchange Server > ‘Exchange Server Restore’.

Step 6: Select the 'Mailbox’ stores that you need to restore and specify the temporary location to run the ‘Hard Recovery’.

Step 7: Click on the 'Restore' button to commit the operation.

Please click here to know more about IBackup for Windows ‘Exchange Server Restore’.

Can I perform backups of individual mailboxes (Brick-Level backups) with IBackup for Windows?

Yes, you can backup an individual mailbox or multiple mailboxes using the ‘Exchange Brick-Level Mailbox Backup’ feature available with IBackup for Windows 9.5.0 or higher.

The ‘Exchange Brick-Level Mailbox Backup’ method allows you to backup individual mailboxes present on the MS Exchange Server Store to your IBackup account. The application backs up the contents of the selected mailbox (or mailboxes) or an individual email to a Personal Folder (.PST) file that can be accessed using Microsoft Outlook at any time.

Please note that this is not a method for the complete backup or recovery of the Exchange Server databases. In order to perform the complete Exchange Server database backup or recovery, you should use the ‘Exchange Server backup/restore’ feature of the IBackup for Windows application.

Does the ‘Exchange Brick-Level Mailbox backup' using IBackup for Windows requires any Mailbox rights to be granted?

Yes, you have to ensure that appropriate Mailbox rights have been granted to perform the ‘Exchange Brick-Level Mailbox backup’ of selected mailbox or mailboxes using the IBackup for Windows application.

I am getting error messages like “The specified module could not be found”, “ActiveX component can't create object” etc, in the log file during an ‘Exchange Server Brick Level-Mailbox backup’ operation. Why?

These error messages will appear if one of the components required to perform the Exchange Brick-Level Mailbox backup might not have been properly installed. Please ensure that you have installed the IBackup for Windows application correctly or please follow the steps given below to register the required component manually.

1.Choose Start,
2. Select ‘Run’,
3. Type regsvr32” <IBackup installation path>\”IBackupRedempDll.dll”

Can I perform Exchange Brick Level-Mailbox backup restore with IBackup for Windows?

No, you can’t. It is not recommended to perform Exchange Server Brick level restore, as it may bring inconsistency to the existing Exchange Server architecture. Therefore, IBackup for Windows ‘Exchange Brick-Level Mailbox backup’ enables users to access backed up mailbox contents (.PST files) using the Microsoft Outlook application.

Does ‘Exchange Brick-Level Mailbox backup’ support full backup or recovery of MS Exchange Server database?

No, IBackup for Windows ‘Exchange Brick-Level Mailbox backup’ is designed to only perform backup of individual mailboxes for the selected mailbox stores and it is not a method for complete backup or recovery of MS Exchange Server database. In order to perform complete Exchange database backup for Exchange recovery you should use the ‘Exchange Server backup/restore’ feature of IBackup for Windows.

Do I need to install Microsoft Outlook to perform Exchange Brick-Level Mailbox backup with IBackup for Windows?

IBackup for Windows ‘Exchange Brick-Level Mailbox backup’ requires Microsoft Outlook 2002 or higher installed on your computer.

Is there any need for additional or external storage volume for ‘Exchange Brick-Level Mailbox backup’?

No, you do not require additional or external storage volume for doing ‘Exchange Brick-Level Mailbox backup’ using IBackup for Windows. Please ensure that the ‘temporary’ location you select while scheduling the ‘Exchange Brick-Level Mailbox backup’ has enough free disk space to hold the selected mailbox items during the backup.

I get a pop-up dialog box requesting authentication of mailboxes while performing the Exchange Brick-Level Mailbox backup. Why?

This may happen if you have not granted the required privileges for the mailboxes that you wish to backup. Please ensure that appropriate Mailbox rights have been granted to perform the ‘Exchange Brick-Level Mailbox backup’ of selected mailbox or mailboxes using IBackup for Windows.