A Sub-Account is an IBackup account that you can create on any folder in your online backup account to provide access to files (and folders) within that folder to other employees and business partners. A Sub-Account has access to all IBackup features except the main account's profile, and is restricted to the folder assigned to it. Please visit Sub-Accounts page for more information.

Workgroup Subscription and Enhanced Backup Plans users can avail Sub-Accounts. Number of available Sub-Accounts for the subscription users is dependent on the subscription plan.

You can create a Sub-Account from Web-Manager (the browser application) for a specific folder within your main account by simply navigating INTO that folder and clicking on 'Sub-Accounts'. To navigate INTO a folder, simply click on the folder.

You can select the home folder of the Sub-Account in the following way:

1. Folder with the Sub-Account username in the current folder by simply entering the account information and clicking on "Create New" button.

2. Any other folder by clicking on "Advanced>>" button.

3. To the current folder by selecting the options "Select current folder as the home folder for the Sub-Account" before step 1.

Click to see the actual steps of creating a Sub-Account.

By clicking on ‘Advanced’ button while creating a Sub-Account, you can select a folder which will be the Sub-Account’s home folder.

By clicking on 'Edit' for a selected Sub-Account in the Sub-Account maintenance section, you can edit the Sub-Account. There are options to change the password, email address or quota for the selected Sub-Account.

To delete a Sub-Account, login to your main account via browser based Web-Manager. Goto 'Sub Accounts' section and click on the 'Delete' link. By clicking on ‘Delete’ option, you can delete the Sub-Account. Deleting a Sub-Account will not erase the data or data contained within the Sub-Account.

Even though the number of Sub-Accounts depends on the plan you have subscribed to, you can add a maximum of 100 Sub-Accounts to what is available as per your plan by using the `On Demand' feature.  For example, if the plan you have subscribed to has 25 Sub-Accounts, you can add a maximum of 100 more Sub-Accounts so that the total number of Sub-Accounts available to you with the same account will become 125.

You can also change the password for Sub-Accounts by going to 'Sub Accounts' section. Here you will find a link to 'Edit' Sub-Accounts. After clicking on this link, you will have a new page giving details about your Sub-Accounts. Please click on the 'Save Changes' button to change the profile of the selected Sub-Account holder.

Suppose you want to provide access to two of your employees/colleagues in such a way that employee1 has access to all data except two folders (say cash records and employee records), and employee2 has access to two folders (say Correspondence& Maintenance).

As a first step, Create a Sub-Account for your employee1 say Secretary1. Create a top level folder called Secretary1. Keep all your folders under Secretary1 except those folders to which you do not want to give access. Define home folder as Secretary1 folder for Secretary1 Sub-Account.

Now, Create a folder say Secretary2 and map this folder as home folder for access to your second employee -Secretary2. Under this folder, move the two folders (say correspondence & maintenance) You can now provide access to this Sub-Account (Secretary2) to your employee-Secretary2.

Also note that deleting a Sub-Account will not delete its contents. In view of the above example, if you delete the Sub-Accounts Secretary1 and Secretary2 the contents or data in Other folders, Correspondence and Maintenance will not be deleted or lost.

Click on 'Advanced' when you create the Sub-Accounts, and follow the instructions on the screen. If you want to edit an existing Sub-Account and convert it to a read only Sub-Account, simply click on 'Edit' on the Sub-Account management screen, and check 'Read-only'.

Please note read only Sub-Accounts do not support FTP. They will have to use IDrive, IBackup for Windows or browser application to work with read only Sub-Accounts. If they need FTP access, then they need to write enable the Sub-Account.

Here is a sample scenario on how to implement the same. Let us say you need to backup 5 workstations, with a need to backup 2GB for each workstation. First create a master account through IBackup's registration for 10GB. Then, create 5 Sub-Accounts through Web-Manager, say sub1, sub2...sub5 using the 'basic' option that automatically creates top level folders with the same name as the Sub-Account name and maps the Sub-Accounts to the respective top level folders. Make sure you allocate quota for the Sub-Accounts appropriately (say 2GB for each Sub-Account) . Each Sub-Account will have its own username and password. Now download the scheduling application IBackup for Windows, use respective Sub-Accounts to login to IBackup and set the schedule parameters. You can manage the entire backup of your department's workstations using one master account for easier control of data, space and of course billing.

'Advanced' option loads the entire directory structure and it might hang for large directory structures. The best way to create Sub-Account on a folder is to navigate to the folder within Web-Manager and then hit 'Sub-Accounts'.

You have to first browse to the folder on which the Sub-Account needs to be created within Web-Manager, then click on 'Sub-Accounts' and follow directions.

How do I enable Sub-Accounts or special accounts for departmental backup of 50GB and higher enhanced backup plans?

50GB and higher Enhanced Plans have a special option to enable 'Departmental Backup' which will allow users to run backups on multiple desktops using a single main account. 50GB plans allow for 5 special accounts and 100GB plans allow for 10 special accounts. You need to go to 'Preferences' option in Web-manager and enable departmental backups.

If you are a subscriber who do not have Sub-Accounts or a subscriber who wish to have additional Sub-Accounts to the existing number, you can do the same by clicking on the "Add More" link in the Sub-Accounts page. You can add up to 100 additional Sub-Accounts and will be charged $5 per Sub-Account per month. The charges will be applicable from the next month. This feature is not available for free trial users.