IDrive for Mac
 
 
What is IDrive for Mac ?
Which version of Mac does IDrive for Mac support ?
How do I decide between 'IDrive for Mac' and 'IB-Goliath' ?

Why do I see the .AppleDB and other temporary files created when I access my data using IDrive for Mac?

How do you login to your IBackup account using IDrive for Mac?

When I try to login to IDrive for Mac, the connection times out after the application makes two attempts or an error message pops-up saying "Unknown user, incorrect password".

Does IDrive for Mac requires any application to expand and install the .sit file?
Why do I get the following error while connecting to IDrive for Mac “Unable To Connect To Server. Try Again Later”?
 














   
  What is IDrive for Mac ?
 


IDrive for Mac is an IBackup application which when downloaded and installed will map an IBackup account as a mounted volume on the user's computer.

Click on the link for more details on IDrive for Mac.

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  Which version of Mac does IDrive for Mac support ?
 


IDrive for Mac requires Mac OS X and Higher.

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  How do I decide between 'IDrive for Mac' and 'IB-Goliath' ?
 


We recommend IDrive for Mac for OS X and higher versions. IB-Goliath is the application to choose for Classic Mac OS.

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Why do I see the .AppleDB and other temporary files created when I access my data using IDrive for Mac?

 


These are temporary files created to maintain true Apple File System characteristics for easy drag-n-drop and direct edits of data stored on IBackup accounts. They will not be visible if you view your account via IDrive for Mac.

However, if you use other methods including FTP, you may find that these extra files do clutter your space, but it is not significant.

If existence of these files is a major issue, you should avoid using IDrive for Mac.

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  How do you login to your IBackup account using IDrive for Mac?
 


IDrive for Mac requires a two step process for accessing your IBackup account.

Click on the application icon from your desktop and enter your username in the first login screen. This will open up another screen where you will have to overwrite the computer's system name with IBackup username and enter IBackup password.

Step 1:

  IDrive for Mac
 
Step 2:

  IDrive for Mac
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When I try to login to IDrive for Mac, the connection times out after the application makes two attempts or an error message pops-up saying "Unknown user, incorrect password".

 


It is most likely due to long password length. IDrive for Mac has a limitation on number of characters for the password field. It does not support more than 8 characters. Please reset your password to 8 characters or less and try again. You can reset your password at 'My Profile' section under 'Account Maintenance" after logging in via browser to Web-Manager.

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  Does IDrive for Mac requires any application to expand and install the .sit file?
 


Yes, IBackup strongly recommends that you use Stuffit to expand and install the .sit file. A free version of stuffit is available at Stuffit Download Page.

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  Why do I get the following error while connecting to IDrive for Mac “Unable To Connect To Server. Try Again Later”?
 


Please note that, Mac Operating System comes with an in-built firewall, which is enabled by default. Please try connecting to IDrive for Mac again after disabling it. Follow the steps given below to disable the in-built firewall:

1. Click on the ‘System Preferences’
2. Select ‘Sharing’ under the program group of Internet & Network
3. Select the ‘Firewall’ menu
4. Click on the Stop button to turn off the firewall

 
  For more information, please visit the following links:
http://www.apple.com/macosx/features/security/ (For OS X)
http://docs.info.apple.com/article.html?artnum=151615 (For OS 10.3)
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