Are my logins secure ?
What is Web-Manager ?
Web-Manager Features
How do I upload files from Web-Manager ?
How to upload files to a specific folder ?
How do I download Files from Web-Manager ?
How do I share files and folders from Web-Manager ?
How do I delete files in Web-Manager ?
How to select the time zone for my data ?
How do I search files using Web-Manager ?
How do I upgrade my account ?
How do I create a sub-account ?

How can I pay the pending charges in my IBackup Account when I change my Credit card to a new one ?

What is Image Gallery ?
What is the Lock/Unlock feature available in Web-Manager ?
How do I lock or unlock files and folders using Web-Manager ?
How do I enable Lock/Unlock feature for share links ?
What is the difference between cut-n-paste and copy-n-paste ?
What is Shortcuts feature ?
Can we maintain Shortcuts between sessions ?
How do I add or remove folders to Shortcuts ?
My shortcut(s) link does not work ?
What is playlist feature ?
How do I upload/download folders in Web-Manager?
Can I set password lock for my sub-accounts?
Is there an expiry date for the shared links?
How do I generate invoice for my transactions?
 














   
  Are my logins secure ?
 


Yes they are. While the http://www.ibackup.com page may be insecure, the username and password parameters entered as passed only in secure mode and rest of the browser operations once you login are in secure mode.

While it is not necessary, you can go to https://www.ibackup.com to insure that you are already on the encrypted page before you login.

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  What is Web-Manager ?
 


Web-Manager is a web browser based application for backup and retrieval of data from your online storage account IBackup.

By default after you login to IBackup, you will be taken to Web-Manager. Web-Manager is extremely simple to use and you can store, restore and share files and folders by simply selecting them by using the checkboxes provided and clicking on the desired operation on the toolbar.

Web-Manager also sports account management functions for your IBackup account.

Click the link to view an interactive demo of Web-Manager.

 
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  Web-Manager Features
 


Using Web-Manager you can create new folders, upload files, move, rename, delete and search files in your online backup/storage. You can send shareable links to your friends and colleagues from Web-Manager. You can also view your image files stored in IBackup in Thumbnails form for easy navigation.

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  How do I upload files from Web-Manager ?
 


To upload files, click on 'Upload' icon. Select the files from your computer using the 'Browse' option and then click on 'Upload' button.

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  How to upload files to a specific folder ?
 


Simply navigate into a folder by clicking on it. Click on the 'Upload' icon and choose the file(s) to upload.

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  How do I download Files from Web-Manager ?
 


To download files, simply click on the file name and you will be asked to either save it to your computer or open it directly in the associated application like Microsoft Word in case of a Word document. To browse a folder, simply click on the folder name.

 
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  How do I share files and folders from Web-Manager ?
 


IBackup offers powerful file and folder sharing options to collaborate with your team members. You can create shareable URL links to your files and folders and send only the links to your friends using Web-Manager's File and Folder Sharing. If you want to go a step further, you can even choose to password protect your files and folders, so that your files can only be viewed by people who are supposed to view them. What more, you can Write Enable your shared files and folders so that others can modify your files and upload them back to your account. You can also view the Activity Logs for these Write Enabled links that tell you who downloaded your shared files and who modified them. This is the perfect sharing solution for collaborating with your team.

To learn more, please follow this link: Sharing Features. IBackup offers virus scanning feature built into every Web-Manager download and shared link downloads.

You may also share files and folders by creating sub-accounts within your main account. For details, please see Sub-Accounts.

 

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  How do I delete files in Web-Manager ?
 


To delete files, check the files/folders and click on the option 'Delete'. This will delete the checked files/folders.

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  How to select the time zone for my data ?
 


You can select and change the timezone by clicking on date/time and choosing the desired time zone in preferences. For Web-Manager, by default the time is displayed in PST for the backed up files.

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  How do I search files using Web-Manager?
 


You can search for files using Web-Manager by simply clicking on 'Search' and submitting a search parameter like the file name. This feature is handy when you have a lot of data stored in IBackup.

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  How do I upgrade my account ?
 


Login to your account via browser based Web-Manager. Click on 'My Profile', here you will find a link 'Upgrade Account'. Clicking on this will lead you to the necessary steps for account upgradation.

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  How do I create a sub-account ?
 

You can create a sub-account from Web-Manager for a specific folder deep within
your main account by simply navigating to that folder and clicking on 'Sub Accounts'.

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How can I pay the pending charges in my IBackup Account when I change my Credit card to a new one ?

 


In the Edit Credit card section, please click on the 'Apply pending charges' link after changing your Credit card information. If you are not in Edit Credit card page, please click on 'My Profile' under Account Maintenance options when you login to Web-Manager. In the profile page click on 'Edit Credit card'. Then click on the 'Apply Pending Charges' link. The system will confirm your transaction status.

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  What is Image Gallery ?
 


Image Gallery displays the images you have in your IBackup account. If you have GIF/JPG/TIFF images in a folder, Web-Manager automatically senses the presence of those images and displays 'Image Gallery' option under File/Folder when you login to your IBackup account. Click on the 'Image Gallery' option to view thumbnails of these images.

 
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  What is the Lock/Unlock feature available in Web-Manager ?
 


Lock/Unlock feature enables real time communication between collaborative users on whether a file is being reserved for modification by a user. This helps in avoiding mistaken overwriting of a file by two or more shared users at the same time.

IBackup's Web-Manager based Lock/Unlock feature provides a 'soft' Lock/Unlock implementation. By soft lock implementation, we mean that the indicator used to display lock/unlocks is for the purpose of information only. It does not stop a user from deleting or modifying a locked file.

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  How do I lock or unlock files and folders using Web-Manager ?
 


To use the locking or unlocking feature the account has to be 'Locking Enabled'. To enable locking for your account,

1. Click on "Preferences" under "Account Maintenance" section after successful login.
2. Check the option "Enable file/folder locking/unlocking ".

To lock a particular file or folder, select the file or folder and click on 'Lock File/Folder' link in the File/Folder section of Web-Manager.

If you are using WebFolders within a browser session, and if you are using a Microsoft Office Application such as Word, Excel or PowerPoint, the application places automatic locks on the file till it is saved.

 

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  How do I enable Lock/Unlock feature for share links ?
 


While generating the share links, check the 'Locking Enabled' option so that the files and folders Lock status becomes visible to the users who are using the share links. Based on their access rights, they can view and/or modify the Lock status.

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  What is the difference between cut-n-paste and copy-n-paste ?
 


With copy-n-paste, selected files/folders can be copied from source to the desired destination.

Using cut-n-paste selected files/folders are actually moved from source to desired destination. In other words you can move files/folders using this feature.

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  What is Shortcuts feature ?
 


You can quickly access your frequently used folders by adding them to Shortcuts list. This feature is more helpful when you have a large directory structure and the folders are under this structure. Please note that you can add only folders to Shortcuts and not files.

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  Can we maintain Shortcuts between sessions ?
 
Yes, You can maintain Shortcuts between sessions.
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  How do I add or remove folders to Shortcuts ?
 


Select the folders you want to add to shortcuts and click on 'Add to Shortcuts' icon.

To delete Shortcuts, click on the 'Delete Shortcuts' link under the Shortcuts section, select the folders to be deleted and click 'Delete' button to remove it from the Shortcuts list.

 
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  My Shortcut(s) link does not work ?
 


This could happen if you have removed or renamed the folder which was added to shortcuts previously.

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  What is playlist feature ?
 


If you have audio or video files stored in the IBackup folder you are currently accessing then Web-Manager will automatically sense the presence of those files and display the 'Create Playlist' option. You can create playlists to stream and play your audio or video files in a sequence. This collection of audio or video files is called a playlist. Created playlists will appear in "Shortcuts/Playlists" and can be accessed later from Web-Manager. You can also share your playlists with your friends and family.

 

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  How do I upload/download folders in Web-Manager ?
 


To upload/download a folder from the ‘Web-Manager’, please click on the ‘Upload/download Folder’ icon after a successful login. In the next page, please click on the ‘Login to WebFolders’ button. Now, you have to key in your IBackup username and password to access your folders in the ‘WebFolders’.

From your ‘WebFolders’, you may upload/download the required folders.

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  Can I set password lock for my sub-accounts ?
 


Yes. You can. While creating a sub-account, the main account holder may uncheck the option ’ Allow sub-account user to change the password’. This option will prevent the sub-account user to change the current password to the new password. Please note that the main account holder may check the option ’Allow sub-account user to change the password’ after creating the account also.

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  Is there an expiry date for the shared links ?
 


Yes. While creating a shared link, the user has to set the days in ‘Number of Days’ option. This sets the number of days the link has to be valid.

The minimum validity is one day and the maximum validity is fifteen days. If the user does not set the days then the application will set the default days as seven.

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  How do I generate invoice for my transactions ?
 


‘Transaction Summary’ lists all the transactions done till date. To generate invoice for each transaction, please click on the ‘Invoice link’ against each transaction.

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